Privacy Policy

At Telekonet, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or contact us through any of the available channels.

1. Data Controller

Data Controller: Silvia Campayo Arriola
Tax ID (NIF): 15381075D
Address: La Manga Club, Bellaluz Local 172, Spain
Telephone: +34 622 83 08 86
Email: info@telekonet.com

2. Personal Data We Collect

We may collect and process the following categories of personal data:

  • Full name.
  • Email address.
  • Telephone number.
  • Postal or installation address.
  • Information submitted through contact forms.
  • Technical and browsing information collected through the website.

3. Purpose of Data Processing

Personal data may be processed for the following purposes:

  • Responding to enquiries and information requests.
  • Managing the provision of requested services.
  • Providing technical support and customer assistance.
  • Sending service-related communications.
  • Complying with legal obligations.
  • Improving the quality and functionality of our services and website.

4. Legal Basis for Processing

The legal grounds for processing personal data include:

  • The performance of a contract or pre-contractual measures.
  • The data subject’s consent.
  • Compliance with legal obligations.
  • The legitimate interests of the data controller.

5. Data Retention

Personal data will be retained for as long as necessary to fulfill the purposes for which it was collected and for the periods required by applicable legal obligations.

6. Data Recipients

Personal data may be shared with:

  • Technology and service providers necessary for service delivery.
  • Public authorities and government agencies when legally required.

Personal data will not be sold or disclosed to third parties for commercial purposes without the user’s consent.

7. International Data Transfers

If any service provider is located outside the European Economic Area (EEA), appropriate safeguards will be implemented in accordance with applicable data protection regulations to ensure an adequate level of protection.

8. Your Rights

Under applicable data protection laws, you have the right to:

  • Access your personal data.
  • Request correction of inaccurate data.
  • Request deletion of your data.
  • Object to the processing of your data.
  • Request restriction of processing.
  • Request data portability.
  • Withdraw your consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at:

Email: info@telekonet.com

You also have the right to lodge a complaint with the relevant supervisory authority, such as the Spanish Data Protection Agency (AEPD), if you believe your rights have been violated.

9. Security Measures

Telekonet implements appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure.

10. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in legal requirements, business practices, or website functionality. Any updates will be published on this page.

Last updated: June 2026